Delivered solution · Available to tailor

Track every voucher from issue to redemption.

A configurable digital voucher system for automotive programmes that links system-generated codes to vehicles, records who receives and redeems each voucher, and gives programme teams one auditable operational view.

Discuss your workflow → See the delivered use case

Developed within the Stellantis ASASConnect programme. View the wider deployment.

Voucher traceAuditable lifecycle
VCH-7F2A-91D4Linked vehicle · VIN ending 1203
Redeemed
01
System generatedProgramme rules applied
02
Customer receivedRecipient recorded
03
Family member redeemedRedeemer and location recorded
Workflow example · fields and rules are configured per programme

Delivered for a real automotive customer programme.

The system was developed for Stellantis to issue electronic vouchers to customers while preserving visibility when a voucher was passed to a friend or family member. The programme team could see the vehicle and original recipient context alongside the eventual redemption record.

Deployment context

Stellantis
ASASConnect

A working module within a wider automotive intelligence and dealer-network platform.

The delivered workflow replaced disconnected voucher handling with controlled digital issuance, traceable redemption, and a searchable operational history.

Electronic issuanceSystem-generated voucher codes created against programme and vehicle context.
Recipient visibilityThe system records who received the voucher at issue.
Transfer-aware redemptionA friend or family member can redeem while the system retains both sides of the trace.
Operational audit trailTeams can review issue, validation, redemption, expiry, and payment status.

One controlled lifecycle, configured around your programme.

The workflow connects programme rules, customer delivery, dealer validation, and operational reconciliation without assuming every customer needs the same process.

01 · ISSUE

Generate

Create a unique code and associate it with the relevant VIN, customer, value, validity, programme, and conditions.

02 · DELIVER

Distribute

Provide the electronic voucher through the programme's chosen channel and retain the original recipient record.

03 · VALIDATE

Check

Confirm code status, vehicle or programme conditions, expiry, and prior use before accepting redemption.

04 · CLOSE

Reconcile

Record the redeemer, dealer, time, outcome, and payment status for reporting and follow-up.

Controls that reduce misuse and ambiguity.

Fraud control comes from the trace itself: a system-generated code, the VIN and issue context behind it, validation rules, and a clear record of who ultimately redeemed it.

01

VIN-linked issuance

Associate the voucher with a specific vehicle and programme context so teams can validate the intended use.

02

System-generated codes

Use controlled unique codes instead of manually created references or loosely managed documents.

03

Recipient and redeemer trace

Retain who received the voucher and record who redeemed it, even when those people are different.

04

Status validation

Check whether a voucher is active, expired, cancelled, or already redeemed before completing the transaction.

05

Role-based operation

Give programme, dealer, finance, and administration users the visibility and actions appropriate to their role.

06

Searchable reporting

Filter and export the lifecycle history for reconciliation, programme monitoring, investigation, and management reporting.

Available to configure

Tailored to your voucher rules and operating model.

We adapt the delivered foundation around the customer journey, programme terms, teams, systems, channels, approvals, reporting, and integration requirements of each organisation.

  • Automotive, loyalty, service, goodwill, or campaign voucher workflows
  • Customer, vehicle, recipient, dealer, and redemption fields
  • Validity, value, transfer, approval, and exception rules
  • Email, PDF, portal, CRM, DMS, finance, and reporting integration
  • Single-market or multi-market roles and permissions
Start with your workflow

How should a voucher move through your organisation?

Tell us who issues it, what it is linked to, how customers receive or transfer it, where it is redeemed, and what your teams need to reconcile. We will shape the system around that operating reality.

Discuss your workflow →