Connected intelligence for automotive operations.
We help OEMs, distributors, and dealer networks connect performance data, aftersales workflows, customer retention, vehicle health checks, and commercial planning across regional operations.
Where we help automotive teams create control.
Start with a single reporting or workflow problem, or connect multiple areas into a broader regional platform. Each solution is shaped around the organisation's systems, markets, roles, and operating model.
Governed KPIs and regional visibility across markets, dealers, and business domains.
02Aftersales intelligenceRetention, service performance, opportunity identification, and management action.
03Vehicle health checksDigital inspection, evidence, customer approval, and workshop coordination.
04Commercial PlannerStructured planning cycles, dealer collaboration, governed approval, and KPI performance tracking.
Custom Automotive
Intelligence in Action
A Stellantis Middle East delivery across OEM and dealer operations
ASASConnect was built for Stellantis Middle East's business needs. Custom tools for business users, built-in ETL, and integrated Tableau reporting connect dealer data and operational workflows across multiple countries. Each new engagement is scoped around the client's own systems and priorities.
If your immediate issue is consolidating dealer and country data for headquarters, see how we approach dealer network reporting.
What We Built for Stellantis
The custom system connects data, business tools, and Tableau reporting. Select a capability to explore how the parts work together.
A unified, centralised data repository consolidating dealer and OEM data from all systems into a single governed source of truth, eliminating data silos across the network.
- Single governed source of truth across all dealer and OEM data
- Eliminates inter-system data silos and inconsistencies
- Multi-country, multi-dealer data model built-in
- Schema covering all automotive business domains
Automated Extract, Transform, Load processes with pre-load validation, VIN decoding, and transformation. No manual data handling or intervention required.
- Scheduled automated extraction from all connected sources
- Pre-load validation with error flagging and rejection handling
- VIN decoding and vehicle data enrichment built-in
- Zero manual intervention once the pipeline is configured
Tableau dashboards integrated directly into the custom system. More than 50 dashboards were developed for Stellantis business users and operational teams.
- 50+ Tableau dashboards developed for the Stellantis engagement
- Parts, Service, Sales, Market, Logistics and Finance domains
- Drill-down from national to dealer to transaction level
- Custom dashboard development included in the service
Custom-built modules deployed across internal operations and dealer networks, automating critical workflows that previously required manual effort across every touchpoint.
- Dynamic Goodwill - automated approval and disbursement of customer goodwill cases
- Service Due Prediction - AI-driven scheduling based on mileage, usage, and service history
- Voucher Management and Tracking - end-to-end issuance, redemption, and reconciliation
- Ticketing System for Dealer Network - structured issue logging, routing, and resolution tracking
Connect any DMS system via Excel file upload, SFTP file transfer, or direct API connection. Minimal technical burden regardless of dealer system maturity.
- Supports legacy DMS systems with no API capability
- Templated Excel upload minimises dealer staff burden
- SFTP automated scheduled transfers for mid-tier systems
- Real-time API sync for modern cloud-based DMS platforms
Automated notifications for approaching deadlines, performance thresholds, and required actions, without requiring manual monitoring or follow-up.
- Configurable presets and dashboard alerts per KPI threshold
- Critical data upload reminders and missed upload escalations
- Escalation paths when thresholds are repeatedly breached
Granular data privacy controls ensuring every user, dealer, regional manager, national team, sees only data relevant to their role and geography.
- National, regional, and dealer access tiers
- Dealers see only their own data, never competitor data
- Multi-country and multi-brand data separation
- Audit logging and permission management dashboard
Reporting Across Dealer Operations
Comprehensive analytics and reporting across every major function of automotive distribution and dealer operations.
Sales
Sales operations, target tracking, budget vs. actual analysis, marketing performance, and dealer sales scorecards.
Service
Workshop productivity, service absorption, job card analysis, service contracts performance, and technician efficiency.
Parts & Supply Chain
Parts planning, inventory levels, order tracking, fill rate, VOR stocking, IAM performance, and supply chain visibility.
Customer Experience
Customer satisfaction tracking, open recall completion, communication centre activity, and retention analytics.
Network Management
Dealer network oversight, management reporting, network information dashboards, and business tools utilisation.
Reporting & Data
Custom report builder, data management and upload logs, knowledge base activity, and audit trail visibility.
Connect Any DMS System
We assess each dealer network's systems and design the data connections around its available exports, file transfers, and APIs.
Excel Upload
Simple structured file upload for dealers with basic systems. Template-based approach minimizes burden on dealer staff.
SFTP File Transfer
Automated scheduled data drops via secure SFTP for dealers with data export capabilities in their DMS.
Direct API Connection
Real-time API integration for modern DMS platforms, enabling live data synchronization across the network.
Why Trust Us With Automotive BI
Our Stellantis work shows how custom business tools, ETL, and Tableau can be designed around real dealer operations.
Automotive-Native
Designed for OEM, national distributor, and dealer operations, not adapted from a generic enterprise platform.
Proven at Scale
5+ years live with Stellantis ME across multi-country deployments with reliable, consistent performance.
50+ Delivered Dashboards
Tableau dashboards developed for the Stellantis engagement across sales, service, parts, customer experience, and other operational areas.
Flexible Integration
Excel, SFTP, or API connectivity to onboard any DMS with minimal technical burden on the dealer side.
️ End-to-End Service
BI development, process automation, integration, training, and ongoing support, all under one roof.
20+ Years Experience
Two decades of automotive software expertise behind every feature, design decision, and deployment.
Tools Built for Dealer Operations.
The Stellantis engagement included custom modules for specific dealer-network challenges. These examples show the kind of tools we can scope and build around another client's operations.
Vehicle Retention Tracker
Full visibility into who is coming back, who is lost, and exactly what to do about it - built on real service retention behaviour tracked at VIN level across your entire car parc.
- Track true retention at VIN level - not aggregate totals
- Identify lost customers with last visit date and months inactive
- Daily data refresh - decisions based on yesterday's activity
- Role-based access - OEM, regional, and dealer views scoped at DB level
NPS Automation
An automated NPS reporting pipeline that handles dealer data ingestion, ETL, integration, and scheduled outbound delivery to client-selected NPS systems.
- Auto ETL ingests dealer files the moment they land on SFTP
- Application service formats data per client-selected NPS integration template automatically
- Configurable daily dispatch schedule - zero manual intervention
- Survey results pushed back to SFTP for closed-loop OEM reporting
Customer Case Management
A structured case management module that centralizes customer issues, ownership, escalation, and closure across OEM, regional, and dealer teams.
- Central case intake with clear ownership, priority, status, and due dates
- Automated routing and escalation rules to keep every case moving
- Full activity history, comments, attachments, and audit trail
- Dashboards for open cases, overdue work, resolution time, and dealer performance
Voucher Management System
A fully digital, end-to-end voucher lifecycle platform that eliminates manual tracking and ensures every voucher is issued, validated, and redeemed with complete accuracy and transparency.
- Unique VIN-linked voucher codes with automatic expiry and status enforcement
- Dealers validate and redeem vouchers in seconds, with instant active/expired/redeemed feedback
- OEM users monitor, search, and close the financial loop, all in one platform
- Multi-format delivery: email, PDF, or print, direct from the system
More modules coming soon — covering Sales, Service, Parts, and Network Management
Frequently Asked Questions
Ready to discuss your dealer operations?
Tell us about your systems, reporting gaps, and business tools. We will discuss a custom BI and automation scope informed by our Stellantis work.